Bringing ideas

 

From Innovative Ideas to Effective Execution

Business Process Review

Comprehensive analysis of your business processes to identify inefficiencies and areas for improvement, leading to optimized operations.

Prototyping

Quick creation of functional app mockups and prototypes, allowing for real-world demonstrations and iterative refinement of your digital solutions.

Production-Ready

End-to-end development of robust, scalable applications, including ongoing support and maintenance to ensure long-term success and reliability.

Enabling Technologies

Leveraging cutting-edge technologies and advanced frameworks to deliver optimal performance and user experience in all solutions.

Digital Transformation

Putting people and company culture at the center of the digital transformation journey, ensuring technology adoption aligns with the employee needs and organisational values.

Client and Employee Experience

Enhancing employee experience through streamlined processes and intuitive tools, empowering staff to deliver exceptional client service and create memorable retail interactions.

About

Sebastien KozielSK

Sebastien Koziel

Retail Innovation @sbkl limited

Download CV

Introduction

With over 17 years of experience, I have driven digital transformation initiatives within the retail sector, streamlining operations and enhancing both employee and client experience. Leveraging my diverse background and strong technical skills, I optimise retail processes, drive innovation, and ensure seamless integration across functions.

I am passionate about solving complex business challenges using the right tools and technologies. My focus is on delivering tangible and measurable results that drive business growth, generate cost savings, and improve efficiency. I believe that true innovation lies in effective execution, transforming ideas into practical solutions that create real value for retail businesses.

Career Highlights

  • Burberry
    • 2019-2024
      Senior Manager Retail Standards & Operations, South Asia Pacific
      Hong Kong5.5 years
    • 2016-2019
      Outlet and Inventory Planning Manager, Asia Pacific
      Hong Kong2.5 years
  • Louis Vuitton
    • 2012-2016
      Assistant Purchasing Manager - Packaging
      Hong Kong5 years
    • 2011-2012
      Business Control and Project executive
      Hong Kong1 year
    • 2010-2011
      SAP team leader, SD/MM
      Hong Kong1 year
    • 2009-2010
      SAP PMO assistant
      Hong Kong1 year
    • 2008-2009
      IT governance assistant
      Paris, France1 year

What Retail Professionals Say

Ajay Patel

Sebastien's customized software solution for our luxury retail business streamlined operations and significantly boosted revenues. His understanding of our unique needs and ongoing support have been invaluable.

Director of Merchandising Americas, Burberry

Clarabelle Ng

Sebastien's leadership combines innovative problem-solving with genuine care for his team. His forward-thinking approach and ability to balance strategy with empathy create an inspiring work environment that drives efficiency and personal growth.

Retail Standards and Operations Manager SEAO, Burberry

Philippe de Saint Lager

Sebastien has shown a real talent for grasping the full scope of our business needs. His creative solutions are not only client-centric but also focus on enhancing employee experience. Ultimately, the results consistently exceed our initial expectations.

VP Retail SEAO, Burberry

Winnie Chan

Sebastien is a transformational leader who inspires our team with integrity and courage, driving sustainable growth. His leadership pushes creativity and innovation, elevating digitalisation to unprecedented levels and achieving operational excellence.

Retail Standards and Operations Manager HKMO, Burberry

Zhou Wu

During our tenure at Burberry, Sebastien demonstrated his ability to answer complex retail challenges with clear, effective solutions using his collaborative approach to drive tangible business growth for the company.

President Asia Pacific, Prada

Chantal Rizk

Sebastien's leadership transforms operational challenges into strategic opportunities, empowering teams to excel. His vision and commitment to excellence consistently elevate performance, leaving a lasting impact on those he leads.

Chantal Rizk

Retail Standards and Operations Manager ANZ, Burberry